Sassy Kids works directly with our suppliers to bring you the latest in kids fashion, at less than high street prices. To do this, we may have your items shipped direct from the designer or manufacturer, to keep costs low. This does mean that you may experience a slightly longer wait than usual to receive your items, but we're sure they'll be worth the wait. (Normal delivery time 5-14 days)
We will retain your tracking information to ensure there are no issues with your package whilst on it's way to you. If there are any hold ups, we'll let you know!
Returns items can be returned to us by contacting customer service to log an issue.
Please check sizing and descriptions very carefully before ordering from us, as we only accept returns on items which do not accurately fit the description of the item ordered.
Any returns queries must be made no later than 7 days from date of delivery, and the item/s must be in their original packaging and complete with tags.